KNOWLEDGE BASE

Knowledge
Concierge

A curated guide to the Imparali bespoke experience, from initial measurement to the final stitch.

Product & Customization

Are there additional cost to certain styles or customizations?

We believe true customization should come without hidden costs. All styling options and personalized details are included in the price of your garment, allowing you to create a look that reflects your individual taste. The only exception is custom linings, which may incur an additional charge.

Are your suits full or half-canvassed?

We offer both half-canvassed and full-canvassed construction to suit your preferences. Each option is crafted with attention to detail, providing structure, comfort, and a refined silhouette. Our experienced clothiers will guide you through the differences to help you select the construction that best complements your style, needs, and budget.

What fabrics do you offer?

We offer a carefully curated selection of premium fabrics from some of the world’s most renowned mills, including Zegna, Dormeuil, Vitale Barberis Canonico, Drago, Cerruti, and Loro Piana. Our collection ranges from lightweight wools and breathable linens for warmer climates to luxurious flannels and textured tweeds for cooler seasons. Your dedicated clothier will guide you through selecting the ideal fabric weight, weave, texture, and color to complement your personal style, lifestyle, and the occasions for which your garment will be worn.

Tailor fitting a bespoke jacket
"The fit is not just a measurement; it is a dialogue between the cloth and the body."

— Matt IMPARALI

Measurements

Are the measurements stored in your data base or do I need to be remeasured every time?

We maintain a detailed record of your measurements and personalized patterns, making future orders seamless and convenient.

Our experienced tailors review and refine your measurements and patterns as needed to ensure every garment delivers the exceptional fit and craftsmanship you expect.

Can I request my measurements for use outside of Imparali?

Absolutely, we are happy to provide our existing custom clothing clients with their measurements at no additional charge. Whether you’re attending a wedding, renting formalwear, or need measurements for another occasion, our experienced clothiers are also happy to offer guidance to help you achieve the best possible fit.

Payment & Inquiries

Do I need to pay in full when placing my order, or can I pay upon completion?

We require a 50% deposit at the time your order is confirmed, with the remaining 50% balance due upon delivery of your completed garments. This allows you to secure your order without paying the full amount upfront.

What payment methods do you accept?

We accept all major credit cards, including American Express, Visa, Mastercard, and Discover, at our showrooms. Your privacy and security are important to us. All credit card transactions are processed through a secure, SSL-encrypted payment system, and Imparali does not store your credit card information. For additional details,please refer to the Privacy Policy for further information.

Shipping & Delivery

When will I receive my garments, and what shipping options do you offer?

Every garment is individually handcrafted to your measurements and personal preferences. Our skilled tailors bring over 100 years of combined experience to their craft, ensuring exceptional quality and attention to detail.

Our typical production and delivery timelines are:

* Custom Shirts: Approximately 4 weeks. * Custom Suits, Tuxedos & Sport Coats: Approximately 5–6 weeks. * Larger Orders: May require additional production time.

Alterations & Returns

Do you offer complimentary alterations for your garments?

We stand behind the fit and craftsmanship of every garment we create. Your satisfaction is our priority, and our experienced tailors are dedicated to ensuring your garments fit comfortably and complement your individual style.

We proudly offer complimentary basic alterations for the lifetime of all suits, sport coats, trousers, and tuxedos purchased from us. Whether your garment requires an initial adjustment or minor alterations over time, our commitment to exceptional fit and personalized service extends well beyond your initial purchase.