Proper Fit Promise
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Proper Fit Promise
We will work directly with you to alter your custom menswear until you deem the fit proper.
Because our custom garments are specially made for each customer, we cannot offer cash refunds. However, if you are not thrilled with the fit of your garment, we will either alter it to fit your needs or remake it once free of charge. Remakes will only apply after 30 days of being notified of your order being completed.
To get your custom menswear altered under our Proper Fit Promise, email info@imparali.com within 30 days of receiving your order. We will respond with a free shipping label.
Please note that garments cannot be remade due to changes in customization preferences. Imparali will only accept returns and remakes on garments in good condition that have not been altered by a local tailor.